OUR STORY

Our story is about stunning natural beauty, intimate spaces, and connecting with nature. Our mission is to offer you authentic, warm, and extraordinary service and share our “Pura Vida” tradition. We take pride in our natural and cultural richness and on being environmentally and socially responsible in everything we do.

How we do it

OUR TEAM

Our Ethos

Our staff is the very soul of Nayara. Our outstanding local men and women embody our internal mission of “heartfelt hospitality;” they all feel proud to work here, and to show Costa Rica to our guests through their own eyes. From, Karina, our Head Concierge, who is eager to show you a sloth she spotted outside the welcoming tent; to Brian, Mis Amores’ maitre d’, who makes you feel like you are the most important person in the resort; to, Tito, head of landscaping, who walks through the camp making sure every tree is healthy.

Front Desk Concierges

Michael and Jonathan are proud “Ticos,” both eager to share their warmth and hospitality with you. As personal concierges, they are ready to help you craft your own adventure and to satisfy all your needs and wishes, from getting a prescription that you forgot at home, to arranging a private visit to the Hanging Bridges early in the morning.

Kitchen Staff

We believe our restaurants are of the utmost importance to send guests home with exceptional memories. Our kitchen staff must exceed expectations and make sure guests have an unforgettable gastronomical experience. We are always thankful to the kitchen teams and we support them with training and education. They are at the heart of the Nayara experience.

Carlos Rojas, Reservation Team

Carlos is that magical person in the tented camp that ensures that everyone knows your whims and wishes before you arrive. “I was born in Palmares, a town not very far from La Fortuna, and have been with Nayara since the beginning: twelve great years. I have enjoyed every day of work and take personal pride in guests' satisfaction. I love to program guests’ itineraries so every day in Costa Rica is a Pura Vida stay.”

MEET OUR TEAM

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CERO KILÓMETROS

Gastronomic philosophy

Our kitchens are driven by the mission to offer sustainable and healthy food that uses local and seasonally available products while supporting local farmers and producers. The aim is to get to “zero kilometers” of distance between our produce and our kitchen.

Sergio Montoya

Chef Mis Amores Restaurant

As a small child, Sergio dreamt of wearing the apron and the big white hat that chefs wear. This dream became his passion. “The art of gastronomy,” Sergio says, “is to bring a little bit of yourself into everything you do. I firmly believe that my role as a chef is to create an experience for all the senses, from taste and eyesight, to smell and touch. A good dish is a dish that evokes a memory or that originates a memory.“ At Nayara, Sergio aims to preserve and reinterpret the region’s traditional cuisine while sharing the good energy that comes from creating a memorable experience out of a delicious meal.

COMMITED TO SUSTAINABILITY

Sustainability

At the tented camp, sustainable tourism is our driving motivation. We believe in building in harmony with nature, leaving space for wildlife and wilderness, while contributing to the growth of our local community. We are proud of our numerous social and environmental initiatives. We are environmentally friendly and socially responsible without compromising the design or the local culture.

Community

We think local: we want our community to thrive. The majority of our team comes from the neighboring town of La Fortuna de San Carlos. We offer them free transportation, sustainable tourism education, and health services. Some of our additional local initiatives include free early education for our employees’ children, volunteer time and financial support to Hogarcito de Ninos, a local orphanage, and support for local artists.

Costa Rica is Green

Costa Rica is one of the greenest countries in the world, both literally and ecologically. A quarter of the country’s land is protected from development, the largest percentage of protected land in the world (the average is 8%). Keeping with Nayara’s pledge to keep a light footprint on its pristine property, the tented camp was built on stilts and ample space was left between tents to plant trees and palms between them. The forest was razed by cattle farmers and we’ve done an enormous job of reforestation planting thousands of trees and indigenous bushes. We’ve made it our mission to ensure the tented camp remains one of Costa Rica’s premier eco-resorts.

Energy & Water Conservation

We built sustainable and renewable lodging. Land topography allows us to orientate our tents smartly to maximize the heating effects of sunlight and ventilation, minimizing the need for air conditioning and heating. We use energy-conserving light bulbs and lighting systems, and water-conserving faucets and towels.

COMMITED TO NATURE

Sloth Preserve

Sloths –those adorable and lethargic animals living in treetops- spend much of their lives in the canopies of the Guarumo trees, snoozing and hiding from predators. Our mission is to preserve and grow our tropical rainforest, providing a safe habitat that can support a healthy sloth population. By planting thousands of trees, we show our commitment to the preservation of the sloths’ natural habitat. As we continue our reforestation effort, our tropical rainforests are welcoming more sloths, monkeys, butterflies, and birds than ever before.

Conservation and Reforestation

Reforestation is the most important action we can take to protect the rainforest and the wildlife that lives within it. Planting new trees reduce the amount of greenhouse gases in the air, benefiting the local climate. Most importantly, as those new trees grow, they help rebuild endangered habitats. Loss of habitats is the leading threat to the survival of animal species. The area where the resort is located had all of its trees cut down by a previous landowner to create a pasture. We have slowly and painstakingly replanted native species in the forest and created beautiful grounds that serve as a natural refuge for birds, monkeys, and sloths. We have an extensive collection of tropical plants including palms, cycads, flowering trees, and vines.

Preserving the rainforest

We have gone to great lengths to preserve and protect our piece of the rainforest—building around heritage trees, planting native species in our tropical gardens, and caring for the animals and birds who reside on our property. We also help Arenal National Park’s reforestation effort and provide sanctuary for sloths and howler monkeys.

Conservation Initiatives

We are working hard to become a single-use plastic free resort. We have replaced plastic water bottles with glass reusable bottles in the villas, eliminated plastic straws, and continue to recycle plastic and cartons.

PRESS

CN Traveler

“Ask to see Tony, Nayara’s unofficially three-toed mascot, who usually hangs upside down by the reception.” LINK TO FULL ARTICLE

The Best New Hotels in the World: 2020

“Today the best hotels also build genuine connections between their guests and their communities.” LINK TO FULL ARTICLE

Editors’ Choice IT LIST

“..The ultimate tree-house fantasy, with handsome rooms set high in the jungle canopy.” LINK TO FULL ARTICLE

2020 HOT LIST

“The Best New Hotels in the World” LINK TO FULL ARTICLE

“The tents keep nature front and center with dual indoor and outdoor showers heads and jungle inspired wallpaper...” LINK TO FULL ARTICLE

Legend Award 2020

“The Best New Lodges in the World” LINK TO FULL ARTICLE

The Volcano Lovers

“At the new Nayara in Costa Rica, nature and nurture go hand in hand.” LINK TO FULL ARTICLE

“Take the kids to Costa Rica” LINK TO FULL ARTICLE

“The New Concept of the Year Award”

“A simple and straightforward definition of new luxury” LINK TO FULL ARTICLE

“Glamping Next Level: from Tented Camps to Jungle-Bubbles” LINK TO FULL ARTICLE

“Spacious accommodations fuse Safari style with Costa Rican design sense” LINK TO FULL ARTICLE

“Eco Conscious Traveler … Nayara aims to bring the outdoors in with its open-air vibe and eco-friendly tents..”. LINK TO FULL ARTICLE

GUEST REVIEWS

“From that lofty perch, one can gaze across the canopy of trees to the water’s source: the steep charcoal slopes of Mount Arenal".

Peter Lindberg , Travel+Leisure

“The place itself is stunningly beautiful, and cleverly designed to blend seamlessly into the lush green landscape of the property.”

Nicole E , USA

“Our private guide let us explore the rainforest at our own pace—lingering to watch a family of monkeys, stopping for a snack when we were hungry. It was an unforgettable day.”

James R , London, UK

“A breathtaking experience. Absolute Luxury in the middle of Mother Nature”

SorenH , USA

“Hard to put in words how spectacular this place is... Each tent is breathtaking — the decor, the daily fresh fruit, our private pool, outdoor shower, and gorgeous walk each morning around the property from the tent was just the start. At night we’d always get a delicious dessert treat and couldn’t wait for what the next day had in store!”

Soledad Z , Aventura, FL

“First and foremost the people were outstanding, every single one, every single time, all week. The views from our private deck and hot tub weren’t just jaw-dropping-- they were soul expanding. The grounds are immaculate and designed to bring in birds and other wildlife.’

Bubbaduck , Tripadvisor review

The team was flawless from welcome to farewell, and we will forever be grateful for their friendly attitudes, helpful dining suggestions (on & off-resort), and accessibility when needing to book excursions, spa appointments and dining reservations, or just when we needed to be shuttled around the Nayara campus to spot Tony the resident sloth.

Nicole E , USA

“A unique destination where the property seamlessly syncs to its environment and surroundings.“

MKCH , Miami Beach, FL

“We were a little worried about the term “tented camp” but as it turns out we should not have been. The accommodations are tents in the same way a Rolls Royce is a car, the height of luxury. The turndown service featured homemade locally sourced chocolates and became an event every night. But in the end, it’s the people who really make a place special.”

Bubbaduck , Tripadvisor review

“A simple and straightforward definition of new luxury“

AHEAD AWARDS